"A customer is the most important visitor on
our premises; he is not dependent on us. We
are dependent on him. He is not an
interruption in our work. He is the purpose
of it. He is not an outsider in our
business. He is part of it. We are not doing
him a favor by serving him. He is doing us a
favor by giving us an opportunity to do so."
~ Mahatma Gandhi
The policies below refer to the : Dog Treat Jars, Dog Sculptures, Dog Paintings, Dog Night Lights, Vases, Wall Hangings, Dog Themed Trivets and Dog Posters.
Returns and Exchanges
Non-Custom items may be returned within 30 days after you receive them. The returned item must come with your receipt and your order number. Please make a copy of the receipt prior to returning the item.
You must notify us by phone that you are returning an item. The item must be in its original packaging and in new and unused condition. We strongly suggest that you buy insurance when returning an item. The customer is responsible for all shipping charges. If an item is damaged upon receipt please contact the shipping provider directly and follow their instructions for dealing with this type of problem.
When an item is returned for a refund it will be given minus the shipping costs.
Sale items must be returned within 15 days of shipping date.
Your credit card account will be refunded in 7-14 business days upon receipt of your return.
In most situations we do not exchange items unless they are damaged or defective. If an exchange is given it will be with like items and for the same amount.
Custom orders may not be exchanged or refunded.
Because our products are handmade to order your credit card will be upon receipt of the order.
The following policies refer to our:
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New Puppy Announcements Puppy Shower Invitations
Dog Thank You Cards Dog Birthday Party Invitations
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Refunds are only given in the event of defects and or quality issues. Any item with quality issues or defects must be returned in seven days (7 Days)
Personlized and custom cards may not be returned. Prior to printing the cards we provide you with "proofs" of both the inside and the outside of the card. Please inspect the proofs carefully.
For all other products the policies are:
Returns and Exchanges
We want you to be happy with your purchase and provide excellent service and quick shipping.
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We ship Monday thru Friday ONLY. NO items are shipped weekends or Holidays.
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We ship ONLY in the continental USA.
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When calculating shipping time, Please do not include the actual ship date.
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A "Business Day" is defined as Monday thru Friday.
Items shipped to the incorrect address will be charged $15.00 to be re-routed to the correct address.
Damage may occur that is the fault of the carrier please report it to the carrier and fill out any forms they request. Report it to us immediately!
●We will do our best to assist in rectifying the situation if our product is damaged by refunding or replacing the item(s) if necessary. (minus shipping charges)
Custom orders can not be returned or exchanged.
Return shipping is the recipient's/buyer's responsibility.
●Return the item in the original packing material.
●No credit will be given prior to us receiving the returned merchandise.
●Damage done by the buyer/recipient is not refundable.
Merchandise can not be shipped to a post office box.
Most of our items are shipped via USPS Priorty Mail. Most items are received in 3-7 days after shipping. Oversized items are shipped via UPS.
Christmas delivery is not guaranteed. For Christmas delivery orders must be received by no later than December 15. For expedited delivery there will be additional shipping charges.
Expedited Shipping
Express Delivery:
Time of arrival depends on destination.
ADD $19.95 per item to the standard delivery charge. |
Guaranteed 2 day Express Service:
ADD $24.95 per item to the standard delivery charge. |
| Overnight Express: Add $39.95 |
| Overnight with Saturday Delivery Add $54.95 |
| Please ensure that the Address | Shipping information you provide is correct. There is a $15 fee for re-directing the item to the correct address. |
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We accept: Visa, MasterCard, PayPal, Checks, Money Orders & Cashier Checks.
Please Note: For all checks, money orders and cashier checks there will be a 7-14 day wait for checks to be processed. The funds must be in our account prior to shipping any items purchased. Please take that into account when ordering items for important personal and business deadlines.
Returned checks: Will be charged an additional $20 fee.
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COPYRIGHT 2008 Rub My Belly Too
Rub My Belly Too All rights reserved. Documents can not be copied in full or in part without express written permission from the publisher. Violations wil be prosecuted to the fullest extent of the law.
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Payment Policy
We accept Visa, MasterCard, Discover, American Express
We accept personal checks, cashier checks and money orders.
Please *NOTE*
There will be a 7- 14 day wait for personal checks, cashier checks and money orders to be processed and clear the bank. All funds must be in our account prior to shipping the ordered item.
Privacy Policy
We want you to feel comfortable with us, and know that any information you give us is strictly confidential. We do not sell or give out your email address to anyone. You can shop securely with us. We use your information to let you know your order has been shipped and to inform you of changes and new products at Rub My Belly Too.
Merchandise can not be shipped to a post office box.
Most of our items are shipped via UPS. Most items are received in 3-7 days after shipping.
Christmas delivery is not guaranteed. For Christmas delivery orders must be received by no later than December 15. For expedited delivery there will be additional shipping charges.
